School/Childcare Frequently Asked Questions
Q1: Why does MCIR say that this student is incomplete for MMR or Varicella? It looks to me like he/she should be complete
A1: It could be the “Live-Live Rule.” Certain vaccines (MMR, Varicella, and Influenza Intranasal) are considered live-virus vaccines. Such vaccines must either be given on the same date, or separated by at least 28 days. Otherwise, the second vaccine will not produce a proper immune response, and it will be considered an invalid dose. For more information, go to the CDC Immunization Website. (see “Nonsimultaneous Administration of Different Vaccines” heading). Contact your Local Health Department if you have further questions.
Q2: How can I quickly find a student in MCIR?
A2: Use the Wildcard (*) Search to improve your chances of finding a student the first time. The Wildcard Search prevents the creation of duplicate student records in the MCIR.
Q3: Why can’t I add a student?
A3: Michigan children born 1994 to present are already in the MCIR system. If you need help searching for these students, try the Wildcard (*) Search. To add a student that was born before 1994, or born outside of Michigan, you must search twice in a row using only the Last Name, First Name, and Birthdate. Then you will get the option to add the student. If you do this and still do not get the option to add, you have a pop-up blocker on your computer that needs to be disabled: How to Disable Common Pop-Up Blockers
Q4: How do I add new Users to my Site?
A4: Click here for Site Administrator Training
Q5: Who do I contact for training on MCIR?
A5: Many training materials are available on the School/Childcare Education & Training page. Also, Local Health Departments often provide group training sessions in the spring and/or late summer/early fall. To register for one of these sessions, or for more in-depth training, contact your Local Health Department.
Q6: Who do I contact for technical assistance with MCIR?
A6: Contact Us at the MCIR Helpdesk. Our toll-free number is 1-888-243-6652. Our phone lines are open from 8:30 a.m. to 4:30 p.m., Monday through Friday.
Q7: A parent came into the school today asking for an immunization record. Can I give this to him/her?
A7: No. A parent can only receive an official immunization record from an Immunization Provider office, Local Health Department, or the Michigan Department of Health and Human Services.
Q8: How are student grades promoted over the summer?
A8: MCIR automatically advances students by one grade on August 1. Click here for the rules for grade promotion.
Q9: A student has had a legal name change. They are still in MCIR under their old legal name. How do I get this updated in MCIR?
Q10: I entered an immunization date/waiver incorrectly. How to I fix it?
A10: You may edit or delete any immunization dates or waivers that you, or anyone else at your building, has entered into MCIR. To do so, go to the student’s record. Click on the History link. Immunization dates that you entered are highlighted in red and underlined. Click on the underlined date. You will get a popup where you can fix the date or delete it. To remove a waiver, click the Delete link to the right of the waiver.
Q11: I tried to delete an incorrect immunization date (according to the instructions in A10 above) and was unable to. The date is not underlined. How do I get it corrected in MCIR?
A11: Any dates that are not underlined on the student’s History screen were either entered by another childcare/school building (if they are highlighted in red) or an Immunization Provider office (not highlighted in red). Go ahead and enter the correct date into MCIR. To petition for a change to the non-underlined immunization date, you must follow the instructions on the School/Childcare Petition to Modify Data Form.
Q12: All immunizations that I add to a student’s record are highlighted in red. Why? Is there something wrong?
A12: No, nothing is wrong. All immunization dates that are entered by a school or childcare are stored separately in the MCIR database. Providers are unable to view any “red-highlighted” immunizations. If a provider reports that same immunization date later, it will merge with the school/childcare data and turn to regular (non-red).