General Assistance Page for Providers

REGISTRATION/LOG-IN ASSISTANCE:

How to Access MCIR

How to Change Your SSO-MCIR Password (June 2011)

How to Receive your Forgotten SSO/MCIR Password

MCIR User Registration: A Four Step Process

Provider Access Information

Provider On-Line Training

Site Administrator Training and Responsibilities

SSO Requirements

User Registration Training Page

BROWSER/TROUBLESHOOTING ASSISTANCE:

Adobe Reader free download (Be sure to uncheck the Google Toolbar button)

Firefox 3.06 for Mac's free download (requires Mac OS X.3 or higher)

Firefox 2 for Mac's free download (for older Mac OS X Operating Systems)

How to Clear Stored Passwords in Internet Explorer

How to Disable Common Pop-Up Blockers (June 2006)

MCIR Web Application System Requirements (June 2011)

HOW TO TIP SHEETS:

How to Add or Remove A User on Your Site (Site Administrators Only) (June 2011)

How to Change Your SSO-MCIR Password (June 2011)

How to Edit Your Sites (for Site Administrators Only-July 2012)

How to Find your MCIR Site ID (April 2013)

How to Use Multiple Sites in MCIR
(January 2010)

How to Use the Wildcard * Search (June 2011)

MCIR Address Features for Providers (October 2011)

RETURN TO THE PROVIDER HOME PAGE: Click here

RETURN TO THE PROVIDER RESOURCE LIBRARY: Click here

FREQUENTLY ASKED QUESTIONS: Click here

providers